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Privacy Policy

We collect and handle your account information, payment details, and session data to run your hokijudi99 account securely. This policy explains what we gather, how we use it, and your rights under Malaysian data-protection expectations.

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hokijudi99 Privacy Policy
PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to review, correct, or delete the personal information we hold, or if you have questions about this privacy policy, reach us through the channels below. We aim to respond within a reasonable timeframe under Malaysian practice.

Live Chat Open the support panel in your account lobby and ask for the data-access team. They can start a review or deletion request on the spot.
Email Request Send your account email address and a brief description of your request to our privacy inbox. We will verify your identity before releasing or removing data.
Account Settings Log in and navigate to account settings, where you can download a copy of your transaction history and update contact preferences directly.
DATA SAFEGUARDS

How We Protect and Manage Your Information

We apply encryption to payment data in transit and at rest, restrict internal access to those who need it for operations, and run regular security audits. You control your password and two-factor authentication settings; we recommend enabling both. Below are the main areas we focus on to keep your data safe.

Secure Transactions

Every Touch 'n Go eWallet, Boost, and GrabPay deposit flows through encrypted channels. We do not store your wallet PIN or full banking credentials on our servers.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which games and payment methods are used most. Non-essential cookies can be turned off in your browser.

Retention Policy

Account and transaction records are kept for the duration required by applicable Malaysian regulations, then securely deleted unless you request earlier removal where permitted by law.

Your Rights

You can request a copy of your data, ask us to correct errors, or request deletion through the support channels listed above. We verify your identity before acting on these requests.

Privacy Policy FAQ

We collect your email, phone number, identity documents where required by local law, and payment details linked to Touch 'n Go eWallet, Boost, or GrabPay to verify your account and process transactions securely.

We retain records for the period required by applicable Malaysian law, typically several years for financial and anti-fraud compliance, then securely delete them unless you request earlier removal where permitted.

Yes. Log in to account settings to download your transaction history, or contact support via live chat or email to request a full data export or account deletion after identity verification.

We share limited data with payment processors and game providers only as needed to complete deposits, withdrawals, and deliver lobby content. We do not sell your information to marketing firms or unrelated third parties.

Session cookies keep you logged in, and analytics cookies help us understand popular games and payment methods. You can disable non-essential cookies in your browser, though some features may stop working.

Change your password immediately, enable two-factor authentication if you have not already, and contact live chat support. We will review recent sessions and help secure your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.